Privacy Policy

This Privacy Policy applies to websites owned and operated by www.needcrystals.com ("Jmb Products"). We may collect customer information to help us to serve you better. We respect your privacy and are committed to maintaining and using this information responsibly. This Privacy Policy addresses the use and disclosure of personal information we collect from you. By visiting the www.needcrystals.com Websites, or providing your personal information to us, you are accepting the practices described in this Privacy Policy.

The www.needcrystals.com Websites may contain links to other sites. Once you enter another website (whether through an advertisement, service, or content link), be aware that www.needcrystals.com is not responsible for the privacy practices of these other sites. We encourage you to look for and review the privacy statements of each and every website that you visit through a link or advertisement on www.needcrystals.com.

Capitalized terms used in this Privacy Policy shall have the meaning set forth in the Privacy Policy or in the glossary at the end of the Privacy Policy.

While you may use some of the functionality of the www.needcrystals.com Websites without registration, some of the tools and services on the www.needcrystals.com Websites may require registration. If you use a www.needcrystals.com Website without registering, the only information we collect will be Non-Personal Information through the use of Cookies or Web Beacons. If you choose to register on a www.needcrystals.com Website for certain services, we require you to submit Personally Identifiable Information. You are responsible for ensuring the accuracy of the Personally Identifiable Information you submit to www.needcrystals.com. Inaccurate information may affect the information you receive when using our site and tools and our ability to contact you as described in this Privacy Policy. For example, your email address should be kept current because that it is how we communicate with you.

Non-Personal Information We Collect About You
Even if you do not register with www.needcrystals.com, we collect Non-Personal Information about your use of our Web site, special promotions and newsletters.

A. Cookies
We collect Non-Personal Information about your use of the www.needcrystals.com Websites through the use of Cookies. Every computer that accesses a www.needcrystals.com Web site is assigned a different Cookie by www.needcrystals.com. Cookies do not retain any Personally Identifiable Information on your computer. We use Cookies to recognize you and your preferences in order to improve the shopping process and provide you with a customized experience on our Websites. The Cookies allow us to access information that we can then use to improve your shopping experience, such as holding items in your shopping bag, accessing your address book, or providing you with customized pages based on your past viewing or purchasing history. Cookies are also used to facilitate a user's log-in, as navigation aides and as session timers.

Most browser software can be set to reject all Cookies. Most browsers offer instructions on how to reset the browser to reject Cookies in the "Help" section of the toolbar. If you reject our Cookies, certain of the functions and conveniences of our Web site may not work properly but you do not have to accept our Cookies in order to productively use our site. We do not link Non-Personal Information from Cookies to Personally Identifiable Information without your permission.

B. Web Beacons
We also may use Web Beacons to collect Non-Personal Information about your use of our Websites and various services. The information collected by Web Beacons (i) allows us to statistically monitor how many people are using our Websites, (ii) how many people open our emails, and (iii) for what purposes these actions are being taken. Our Web Beacons are not used to track your activity outside of our Websites. We do not link Non-Personal Information from Web Beacons to Personally Identifiable Information without your permission. Web Beacons are most often used in conjunction with Cookies to monitor activity on our Websites. When you visit a particular web page, Web Beacons notify us of your visit. Since Web Beacons are used in combination with Cookies, if you disable Cookies the Web Beacons will only detect an anonymous website visit.

C. Third Parties Collecting Non-Personal Information on www.needcrystals.com's Behalf
From time to time www.needcrystals.com may engage third parties to collect information, on our behalf, to help www.needcrystals.com manage and optimize our Internet business and communications. These companies help us to measure the effectiveness of our advertising and better understand how visitors use our sites. To do this, Cookies and Web Beacons are placed on our websites on our behalf. The type of information collected in this manner includes pages visited, products viewed and products placed in your shopping cart. By supplementing our records, this information helps us to identify what pages are most attractive to our visitors, which of our products most interest our customers and what kinds of offers our customers like to see. Although our marketing partners record the information coming from our sites on our behalf, the data cannot be used for any reason without our authorization. If your browser is set to reject Cookies, this Non-Personal Information will not be collected by these third parties.

Personally Identifiable Information We Collect About You
We collect Personally Identifiable Information that you provide to us when you: register with www.needcrystals.com Websites, update your user profile, log-in, place an order, opt-in to receive our emails, request a catalog, or participate in a promotion or survey that asks you to submit Personally Identifiable Information. We use the Personally Identifiable Information that you provide to respond to your questions, provide the specific services you select, send you emails about Web site maintenance and updates, and inform you of significant changes to this Privacy Policy.

A. Emails to You
Upon registering with www.needcrystals.com, you will be automatically enrolled in our email service to receive promotional emails from www.needcrystals.com unless you opt-out during registration. You can unsubscribe from the email service at any time by simply clicking on the "unsubscribe" link at the bottom of any email. An email to our automated unsubscribe service will be created on your computer. Click the "send" button. You will then be unsubscribed from the email service within two to three business days. You may also unsubscribe or change any of your email preferences by accessing and updating your user profile. www.needcrystals.com will unsubscribe you from the email service in two to three business days. In addition, by registering with www.needcrystals.com and/or ordering products from our Websites, you may be added to our mailing list.

B. Emails You Send to www.needcrystals.com
This Privacy Policy does not apply to content, business information, ideas, concepts or inventions that you send to www.needcrystals.com by email. If you want to keep content or business information, ideas, concepts or inventions private or proprietary, do not send them in an email to www.needcrystals.com.

C. Message Boards and other Public Forums
As a service to our users, the www.needcrystals.com Sites may feature message boards, chat rooms and other public forums where users can share information with one another. Any information shared (including Personally Identifiable) that you reveal in a chat room, message board, or other public forum is by design open to the public and is not a private, secure service. You should think carefully before disclosing any Personally Identifiable Information in any public forum. What you have written may be seen, disclosed to or collected by third parties and may be used by others in ways we are unable to control or predict, including to contact you for unauthorized purposes. As with any public forum on any site, this information may also appear in third-party search engines like Google, Yahoo, MSN etc.

D. Children
We are committed to protecting the privacy of children. Neither www.needcrystals.com nor any of its services are designed or intended to attract children under the age of 13. We do not collect Personally Identifiable Information from any person we actually know is under the age of 13.

Disclosure of Your Information
Except as set forth in this Privacy Policy or as specifically agreed to by you, www.needcrystals.com will not disclose any Personally Identifiable Information it gathers from you on our Websites. We may only release Personally Identifiable Information to third parties: (1) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or (2) in special cases, such as in response to a physical threat to you or others, to protect property or defend or assert legal rights. In the event that we are legally compelled to disclose your Personally Identifiable Information to a third party, we will attempt to notify you unless doing so would violate the law or court order. In the unlikely event of a sale of some or all of our business, www.needcrystals.com may disclose your Personally Identifiable Information to a purchaser that agrees to abide by the terms and conditions of this privacy policy. In addition, we may disclose Personally Identifiable Information as described below.

A. Disclosure to Third-Party Contractors
www.needcrystals.com third-party contractors sometimes have limited access to your Personally Identifiable Information in the course of providing products or services to www.needcrystals.com. These contractors include vendors and suppliers that provide us with technology, services, and/or content for the operation and maintenance of our Websites. We may also engage third-party contractors to help us fulfill orders or maintain and manage our customer database. Access to your Personally Identifiable Information by these contractors is limited to the information reasonably necessary for the contractor to perform its limited function for www.needcrystals.com. We also contractually require that our contractors 1) protect the privacy of your Personally Identifiable Information consistent with this Privacy Policy, and 2) not use or disclose your Personally Identifiable Information for any purpose other than providing us with products and services as required by law.

B. Disclosure of Aggregate Information
www.needcrystals.com may provide Aggregate Information to third parties. For example, we might inform third parties regarding the number of users of our website and the activities they conduct while on our site. Depending on the circumstances, we may or may not charge third parties for this Aggregate Information. We require parties with whom we share Aggregate Information to agree that they will not attempt to make this information personally identifiable, such as by combining it with other databases.

How www.needcrystals.com Handles Security Internally
Listed below are some of the security procedures that www.needcrystals.com uses to protect your privacy:

* Requires both a personal username (log-in name) and a password in order for users to access their Personally Identifiable Information. When setting up an online account, you will be prompted to select a password. The retrieval of Personally Identifiable Information relating to you is only available to you if you provide the correct password that you have created. After providing your password, you can edit or delete your information at any time by updating your profile.

* If you forget your password, you can request that it be emailed to your email address. We will not give passwords out over the phone, nor will we email them to a different address than the one used to register.

* Uses firewalls to protect information held in our servers.

* Utilizes Secure Socket Layer (SSL) encryption in transmitting Personally Identifiable Information to our servers, for example, during the order process. SSL encryption protects your Personally Identifiable Information from being decoded by anyone other than www.needcrystals.com. You can tell that you are in secure mode by the following: (i) the "http" in the web address will be replaced by "https" and (ii) depending on the browser, you will see either a padlock (Microsoft Internet Explorer, AOL, Netscape Communicator) or a solid key (Netscape Navigator) in the lower section of the browser window. In order to take advantage of encryption technology, you must have an Internet browser which supports 128-bit encryption.

* Closely monitors the limited number of www.needcrystals.com employees who have potential access to your Personally Identifiable Information.

* Requires all www.needcrystals.com employees to abide by our Privacy Policy and to be subject to disciplinary action if they violate it.

* Backs-up our systems to protect the integrity of your Personally Identifiable Information.

* www.needcrystals.com may store user submitted data, including Personally Identifiable Information in an active database for a period of six (6) months. After six (6) months, user submitted data, including PII, will be held in an active database or on an inactive back-up medium for a period of not less than six (6) years. Upon your request, we will delete your PII from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to www.needcrystals.com from our servers.

Despite www.needcrystals.com's efforts to protect your Personally Identifiable Information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted. You play a role in protecting your information as well. Because your password permits access to your personal information, please keep your password secret and do not disclose it to others.

Changes to this Privacy Policy
Personally Identifiable Information - We will inform you if a material change to the Privacy Policy, which means a change that expands the permissible uses or disclosures of Personally Identifiable Information allowed by the prior version of the Privacy Policy. Your continued use of a www.needcrystals.com Site will indicate acceptance of the changes. You may of course choose to Opt-out of continuing to use the www.needcrystals.com Sites. Please exit the site immediately if you do not agree to the terms of this Privacy Policy or any revised policy.
Non-Significant Changes. www.needcrystals.com may make non-significant changes to the Privacy Policy that do not affect Personally Identifiable Information. For these instances, www.needcrystals.com may not notify you of such non-significant changes.

Glossary

Aggregate Information:As a website gathers individual pieces of Non-Personal Information (see definition below) from its users, it may combine similar data from many or all the users of the website into one big "batch". This sort of statistical information is called aggregate data because it reflects the habits and characteristics of a large group of anonymous people. Web sites may use aggregate data or share it with their business partners so that the information and services they provide best meet the needs of the users. Aggregate data also helps advertisers and sponsors on the Web know how effectively they are reaching and meeting the needs of their target audience.

Cookie:A small data file that is stored on the hard drive of the computer you use to view a Web site. Cookies are placed by that site or by a third party with a presence on the site, such as an advertiser using a Web Beacon (see definition below) and are accessible only by the party or site that placed the Cookie (i.e. a Cookie placed on your computer by www.needcrystals.com isn't accessed by any other site you visit but a Cookie placed on your computer by an advertiser may be accessed by any site on which that same advertiser has a presence). Cookies can contain pieces of Personally Identifiable Information (PII). www.needcrystals.com encrypts any PII it stores in its Cookies. These Cookies often are used to make the site easier to use. For example, if you check a box to ask that we store your user name on your computer so that you don't have to enter it each time you visit the site, it's stored in a Cookie on your computer.

encryption:The translation of data into a secret code. Encryption is the most effective way to achieve data security. To read an encrypted file, you must have access to a secret key or password that enables you to decrypt it. This is typically done by secure computer systems.

firewall:A system designed to prevent unauthorized access to or from a public or private network. Firewalls can be implemented in both hardware and software, or a combination of both. Firewalls are frequently used to prevent unauthorized Internet users from accessing private portions of public networks. All messages entering or leaving the network pass through the firewall, which examines each message and blocks those that do not meet the specified security criteria.

Non-Personal Information:Information that is not traceable back to any individual and cannot be used to identify an individual. For example, Click Stream Information is Non-Personal Information, as is information such as gender, age, city and state when not linked with other Personally Identifiable Information.

Personally Identifiable Information (PII)(also called Personal Information): Information that can be traced back to an individual (contrast with Non-Personal Information and Aggregate Information). Examples of PII include your name, home address, telephone number, email address, credit card information, etc.
If other pieces of information are linked to PII, they also become PII. For example, if you use a nickname to chat online and give out your real name while chatting, your nickname becomes PII when linked with other PII.

SSL (Secure Sockets Layer):A security protocol developed by Netscape for transmitting private information via the Internet. SSL works by using a private key to encrypt data that's transferred over the SSL connection. Both Microsoft Internet Explorer (http://www.webopedia.com/TERM/S/Internet_Explorer.htm) and Netscape Navigator (http://www.webopedia.com/TERM/S/Navigator.htm) support SSL, and many Web sites use the protocol to obtain confidential user information, such as credit card numbers. By convention, URLs that utilize an SSL connection start with https: instead of http.

Web Beacons(also often referenced as "clear GIFs", "web bugs", "1-by-1 GIFs", "Single-Pixel GIFs", "1 x 1 Pixels", or "clear Pixels"): Tiny graphic image files, imbedded in a web page in GIF, jpeg or HTML format, typically used to monitor activity on a web page and send back to its home server (which can belong to the host site, a network advertiser or some other third party) information from your browser, such as the IP address, the URL of the page on which the beacon is located, the type browser that is accessing the site and the ID number of any Cookies on your computer previously placed by that server. Web Beacons can also be used to place a Cookie on your computer.